FAQs
Q1: Do you sell your designs / will you provide design work only?
We do not provide design only services. In order to achieve the best outcome in quality and service for your home renovation, Ulrich, Inc. has always maintained a practice of providing complete services from design through installation. However, we will work with you in a way that is flexible. If you have a trade professional – builder, architect, plumber, electrician, etc. – that you wish to work with, we will gladly work hand-in-hand with those professionals. Respective responsibilities will be clearly delineated in our written contract with you.
Q2: What does your design fee (retainer) cover?
The design fee commits us both – Ulrich, Inc. and homeowner – to working together. The fee amount is applied to your final contract total, so it is not an add-on expense. Ulrich, Inc. requires this fee to finalize plans and begin the next exciting steps of product shopping and selection.
Q3: Can you provide a cost estimate for my project during our intial showroom visit?
Without visiting your home or having some detailed plans, we can only give you a range of costs based on our experience and your description of what you anticipate doing. So, we can only provide a rough estimate at such an early stage. Once we have viewed and measured your space, have thoroughly discussed your needs, wishes and budget preferences, we will provide you with realistic cost information, more specificially, budget ranges for each major stage of your project. And as we work with you to select and purchase materials to make your vision come together, we will help guide you on costs along the way.
Q4: Can you renovate my bathroom?
Yes! Our experts can renovate any room in your home. Kitchens and bathrooms are the rooms that we remodel most often. Like kitchens, bathrooms are one of the spaces in your home that require technical expertise and knowledge to ensure an optimal outcome. Quality planning and installation can avoid costly future repairs such as leaks, mold, etc. Statistics tell us that bathrooms are one of the most expensive renovation investments per square foot in your home, but doing it right (with Ulrich, Inc.!) will save you money in the long term and allow you to reap a greater return on that investment in the future - not to mention providing you with greater user comfort and aesthetic pleasure from the finished product!
Q5: I see that you are a leading dealer for Wood-Mode cabinetry. Will you sell me just cabinets?
Our policy is to install the cabinetry whenever we supply it in order to ensure quality planning, installation, and most importantly, customer satisfaction. Exceptions to this policy can be discussed on a case by case basis.
Q6: Can I use my own plumber or electrician?
Yes, we will stipulate responsibilities in our contract with you.
Q7: Can I purchase my kitchen appliances through Ulrich?
Yes, we are dealers for many leading brands like Sub-Zero, Wolf, Miele, Bosch, Thermador and more. We can offer you competitive pricing and handle all of the associated details for you at the same time! And if you purchase your appliances through Ulrich, you can take advantage of our Consumer Care program. Our Consumer Care Consultant will personally contact you once your project is complete to set an appointment in your home to go over the use and care of each appliance with you to help you get started.
Q8: Who can I call with any questions I have during my project?
You can contact your designer or your project manager. They will both be with you every step of the way!
RESOURCES
Countertops
Stone Surfaces
Fabricator of all popular solid surface countertops
890 Paterson Plank Road
East Rutherford, NJ 07073
Business: 201-935-8803
Web: www.stonesurfacesnj.com
Hours: M- F 8AM – 4PM, Saturdays 8AM – 12PM
Flooring
Abbey Carpet & Floor of Hawthorne
1030 Goffle Road
Hawthorne, NJ
Business: 973-427-7900
Web: hawthorne.buyabbey.com
Hours: Monday & Friday: 9 AM – 5PM, Tuesday-Thursday 9AM – 8PM, Saturdays 10AM – 5 PM
V&S Flooring
145 Godwin Ave.
Midland Park, NJ 07432
Business: 201-445-3311
Web: www.vsfloors.com
Hours: Monday, Wednesday, Friday 9AM – 5:30PM, Tuesday & Thursday 9AM – 7 PM, Saturday 9 AM – 5PM
Tile
Artistic Tile
727 Rt. 17 So.
Paramus, NJ 07652
Business: 201-670-6100
Web: www.artistictile.com
Hours: Monday-Wednesday & Friday: 9AM - 6PM, Thursday 10AM – 8PM, Saturday 10AM – 5PM
Bergen Brick, Stone & Tile
685 Wyckoff Ave
Wyckoff, NJ 07481
Business : 201-891-3500
Web: www.bergenbrick.com
Hours: Monday-Friday 7:30AM - 4:30PM, Saturday 8AM - 1PM
John P. Fischer Tiles
1096 Goffle Road
Hawthorne, NJ 07506
Business: 973-427-7870
Web: www.johnpfischertile.com
Hours: Monday-Wednesday 8AM – 5:30PM, Thursday 8AM – 8PM,
Friday 8AM – 7PM, Saturday 8AM – 1PM
Wayne Tile
50 Spring St # 3
Ramsey, NJ 07446
Business: 201-825-8000
Web: www.waynetile.com
Hours: Monday & Friday 9AM – 5 PM, Tuesday – Thursday 9AM – 8PM, Saturday 9AM – 4:30PM
Plumbers
Controlled Plumbing
Ridgewood
Jim Webster
Business: 201-651-0550
Cell: 201-637-6349
Email: jwebs0551@yahoo.com
Vanderberg Plumbing
Totowa
Tim Vanderberg
Business: 973-942-5887
Cell: 973-445-3899
Email: timvanderberg58@gmail.com
Electricians
Nelson Electrical Contracting, LLC
Oakland
Andy Nelson
Business: 201-962-2695
Cell: 201-264-1789
Email: nelsoneleccontracting@gmail.com
Vans Electric
North Haledon
Neal VanderWeert
Business: 201-445-5156
Cell: 201-264-2791
Email: Vanselectric5@yahoo.com